I was not able to complete the course online during my initial 30 day window. What do I do?

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Email Support at support@chctraining.com or call (855) 60-CERTIFY (602-3784) as soon as possible. Please give a reason for not being able to finish the class and we will respond with the next steps. As long as less than 50% of the class is completed, we are able to offer a refund. Please refer to our Refund Policy for more information. Additional 30 day time blocks …

Do I need to be technologically savvy to take an online course?

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No! Our online courses were crafted with you in mind and are simple to navigate. If you can complete the online registration for the course, you have the skills necessary to succeed online! If you need help, please contact Support at support@trainingchc.com or at (855) 60-CERTIFY (602-3784) any time before your course start date and time.

What technology is required for an online course?

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Students will need speakers for sound, web camera for identification verification only, a reliable Internet connection, a desktop or laptop computer (no tablet or smartphones), keyboard and mouse. We offer loaner devices under our Technology Loaner Program. Inquire for more information!

What is the difference between online and live classroom courses?

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CHC Training takes a learner-centric approach to course development and instruction which means you can select which medium is a best fit for your learning style. Our live classroom courses are taught in a climate controlled environment that is tailored to your comfort and to meet your needs. The classroom size varies between 5 – 18 students and is taught by …

How do I access my online course once registered?

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Online AHERA, Awareness, Silica and RRP Refresher courses can be accessed at https://trainingchc.instructure.com. Registration and payment for additional classes (online and live) is available athttps://trainingchc.catalog.instructure.com/. Some of our online courses are taught through a partnership with 360training.com. Enrollment and payment processing can be completed through our partner site by selecting an applicable course. Login for our 360training partner courses at https://lms.360training.com/lms/login.do.

What do I need to bring to my training class (online or live classroom)?

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Please bring a current photo ID to both online and live classroom courses. Please also bring your last year’s certification and payment to the live classroom if you did not complete your registration with us. CHC Training will supply all course materials (manuals, handouts, regulations), pens, notepads and highlighters. Live classroom students: Homemade pastries, coffee, soda, water and many more …